Introduction to Quality Control
We have implemented a Quality Control process that allows us to meet Service Level Agreement (SLA) requirements of our clients. Additionally, we want to identify the skill level of our workforce in order to make staffing decisions. The ultimate aims are:
The continuous measurement of data accuracy.
Full visibility into the accuracy information.
Timely feedback to the CloudWorkers (so that they can learn from their mistakes and improve).
A mechanism to encourage CloudWorkers to take the feedback seriously. This mainly includes tying it up with the performance metrics and a reward system.
In order that task data can be pushed to the Microtasking platform, you need to integrate the Quality Control Task Output API.
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